SAP Knowledge Base Article - Public

2646588 - Stalled Workflow Requests missing after applying to new Hompage


Stalled Workflow Requests missing after applying to new Hompage.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Employee Central: Workflows

Reproducing the Issue

On V12 Homepage version, we can see Stalled Workflow Requests under Admin Alerts.

demo EP.png

After upgrade new homepage, we cannot find the Admin Alerts anywhere, so cannot check the Stalled Workflow Requests.

new homepage demo.png


Stalled Workflow Requests is only supported in EP v12 and NextGen Admin 3.0.


Please kindly enable NextGen Admin 3.0 from Provisioning and then you can see  Stalled Workflow Requests under Admin Alerts.

nextgen admin demo.png

demo pic.png

See Also

2172510 - NextGen Admin Homepage (Admin v3.0)

2339030 - Admin Alerts - How to permission Stalled Workflows feature

2088010 - Home Page Tiles: Admin Alerts Tiles - BizX Platform


NextGen, Admin Alert, Admin Centre, Tile , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-PLT-HOM , Home Page , Problem


SAP SuccessFactors HXM Core all versions


admin alerts instructions.png