Symptom
When you create an Assingment in C4C, the same is not synchronized on Outlook Addin.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Create an appointment inside C4C system.
- The same is not synchronized in Outlook Addin.
Cause
Assignment activities are not supported in Outlook Addin, only Appointments.
Keywords
assignments, outlook, appointments , KBA , LOD-CRM-GW-OUT , Outlook , Problem
Product
SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808