SAP Knowledge Base Article - Public

2647296 - Error "Action Destroy must only be called within a data destruction run" While Creating Customer via ManageCustomerIn

Symptom

You receive an error message "Action Destroy must only be called within a data destruction run" while creating customer via ManageCustomerIn Webservice.

Reproducing the Issue

When you execute the Payload through SOAP UI for creating Customers via Webservice ManageCustomerIn, you receive the above error in the Response.

Cause

The error is due to the fact that you have used <LifeCycleStatusCode> 5 </LifeCycleStatusCode> within segment <ContactPerson actionCode="01"> in the payload.

Values of LifeCycleStatusCode are as follows :

1 In Preparation
2 Active
3 Blocked
4 Obsolete
5 Deleted

Resolution

Do not use value 5 for the tag LifeCycleStatusCode used within <ContactPerson actionCode="01"> segment in the Request payload.

Keywords

LifeCycleStatusCode, Value 5, Action Destroy, ContactPerson actionCode, ManageCustomerIn , KBA , LOD-LE-BP-SRV , BUPA Services [A2X / A2A] , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions