Symptom
Logging into SAP Work Manager, the user sees the following errors while other users are able to login without issue.
- Client Locked Out
- com.syclo.agentry.BusinessLogicException:Structure xxxx: No agent found
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Environment
-
SAP Work Manager 6.2 +
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SAP Mobile Platform 3.0
Product
SAP CRM Service Manager all versions ; SAP Inventory Manager all versions ; SAP Mobile Platform 3.0 ; SAP Work Manager all versions
Keywords
SMP 3.0, SAPWM , SAPIM, SAPCRMSM, permission, role, roles, business logic exception , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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