Symptom
- When the Server Intelligence Agent (SIA) is running, the associated BI servers appear as stopped in the Central Management Console (CMC) and Central Configuration Manager (CCM).
- In the CMC, right clicking the server and selecting 'Properties' displays the message: "SIA is unavailable for the server" before showing the remaining properties.
- Additionally, the cms.exe process is missing from the Task Manager.
Read more...
Environment
- SAP BusinessObjects Business Intelligence Platform 4.x/2025x
- Windows
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
BI, BO, disabled, stop, server, cluster, pids, task, manager Failed to use InfoStore service to check for server IOR Error registering the local listener to server SendPingToNewServers: cannot find servers specified by % : fileserver Transport user error: object with the specified name not found , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview