SAP Knowledge Base Article - Preview

2647618 - Unable to authenticate SAP Work Manager 6.4.1 Cloud Edition using LDAP


  • Implementing SMP as a service via Cloud.
  • Unable to authenticate the users / passwords.  
  • Log onto the app/service; SCP Mobile -> Agentry SMP (sso to Azure AD using SAML). 
  • Add the trust on the application identity provider on SCP. 
  • Use Principal Propagation (RFC SNC destination) to the backend system using Cloud connector. 



  • Agentry Cloud Edition
  • SAP Work Manager 6.4.1
  • LDAP Azure AD


SAP Business Technology Platform 1.0 ; SAP Work Manager 6.4


ACE, Microsoft Active Directory , KBA , MOB-CLD-AGS , HCP Cloud Agentry services , MOB-CLD , Cloud Platform Mobile Services , Problem

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