SAP Knowledge Base Article - Public

2647635 - LMS: Required Comments Item Record Field

Symptom

When setting the Comments field from Items as Required, it is not enforced by the system. The * symbol is put next to it in the Item creation screen, indicating that it is required/mandatory field, however the Admin is able to create an Item without filling or populating it. It is also not indicated as required by the validation text to continue as explained in the replication steps.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to System Admin->Configuration->Record COnfiguration;
  2. Choose Item;
  3. Search for Comments and set it as Required;
  4. Go to Learning->Items;
  5. Click in Add New;
  6. Click to Continue, a validation message for the required field will appear but the Comments field will not be mentioned;
  7. Fill all Required fields except the Comments;
  8. Continue and create the Item;
  9. It will allow to create the Item without filling the "Required" field of Comments.

Cause

Engineering team confirmed it as a limitation of the system and is working for the fix.

Resolution

A code fix is targeted to be applied in version b1808 (LRN-37668).

Keywords

Comment field, mandatory, Required Field, not enforced , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805