Symptom
The Employee Export job from BizX is exporting the 'username' information. After running the User Connector SF to import that data into LMS, you don't see in which field the username is being stored.
Environment
- SuccessFactors LMS
Reproducing the Issue
- Run the Employee Export job.
- Run User Connector SF in LMS to import the data.
- Check the user records. Username information is not present in any of the LMS user record fields.
Cause
LMS doesn't have a field to store the username that comes from BizX. For LMS, only the UserID is relevant, so even if the username is present into the connector file, the username column will be ignored because it's not part of the connector column mapping default configuration.
Resolution
If you need to store username information in LMS, you will need to map the username field into a custom column. Check KBA 2326051 for more information. If you need assistance with the configuration, please contact an implementation partner or SAP Professional Services.
See Also
Keywords
lms, bizx, username, userid , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , How To