Symptom
Manager is unable to remove participant who has declined to take part in the evaluation.
Environment
SuccessFactors 360 Multi-Rater
Reproducing the Issue
1. Send 360 review to Evaluation Step.
2. As a participant, decline the feedback request.
3. 360 review is sent to manager for Evaluation.
4. Manager is not able to delete the participant who has declined this feedback request.
**Note: The overall rating will not be affected by a Declined Feedback. This rating will not count as a rating score.
Resolution
This is expected behaviour of the system.
The Participant that has declined the Feedback Request will remain as a part of the 360 Multi Rater Cycle regardless that the request was declined. Participant cannot be removed from the cycle as per system design.
Keywords
360 Multi Rater, Feedback, Decline, Participatant. , KBA , LOD-SF-MTR-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , How To