2648200 - Opening F4 Search Help OR a web-based GUI takes minutes

Long response times (3+ minutes) are experienced during various activities:

• Opening the F4 Search Help dialog (not restricted to any particular transaction).

• Launching a web-based client
• WEBGUI
• NWBC
• etc

• This list is not exhaustive, any action which interacts with Enterprise Search can lead to these symptoms

.

Tracing the issue using ST12 reveals the following call stack profile:

(To arrange the trace in this manner, click the Runtime Analysis On line and then the Time split hierarchy top-down button)

The important observations of this trace are:

• METHOD CL_ESH_RUBU_MEM=>GET_DATA is called once (or few times)
• METHOD CL_ESH_RUBU_MEM_MAIN=>GET_INSTANCE is called many times (compared to GET_DATA)
  (which subsequently called the CONSTRUCTOR)

SAP NetWeaver software component:
SAP_BASIS 751 up to and including SP-level 06
SAP_BASIS 752 up to and including SP-level 02

CALL METHOD
CL_ESH_RUBU_MEM
CL_ESH_RUBU_MEM_MAIN
CL_ESH_IF_MDATA_CONNECTOR
CL_ESH_IF_MDATA_CONNECTOR=>CONSTRUCTOR ESH: Accesses to search-related metadata take takes a long time , KBA , BC-EIM-ESH , NetWeaver Enterprise Search , SV-PERF , Performance Problems , Problem