2648279 - How to delete an Account

You have created an Account in your system and want to delete it.

SAP Cloud for Customer

1. Navigate to the Customers work center.
2. Open the Accounts view.
3. Edit the account ABC (ABC represents the account number).
4. Observe that there is no option to delete the account. 

• Standard system behavior prevents the deletion of accounts once created, both from the UI and backend.

• Accounts can only be set to Obsolete or Block. 

As a resolution, accounts that you don't need could be Set to Obsolete.

Steps:

1. Go to Customers work center.
2. Go to Accounts view.
3. Edit the Account ABC(ABC represents the number of the Account).
4. Press the Actions button and select the "Set to Obsolete" option.

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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions