Symptom
You created an extension field XYZ (XYZ represents the extension field name) with type Date on a business object ABC (ABC represents the business object name).
You defined a workflow rule on ABC with a condition as XYZ Equal to Empty.
The workflow rule does not work.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidentance to real data is purely coincidental.
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Environment
SAP Hybris Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
workflow rule, Date , KBA , LOD-CRM-WKF , Workflow , Problem
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