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2648489 - "HTTP Status 404 - Not found" error while attempting to open Lumira Designer application in SAP BI Mobile App

Symptom

  • "HTTP Status 404 - Not found" error while attempting to open Lumira Designer application in SAP BI Mobile App.

    Error_DS_NOT_ACTIVE.PNG

  • This error is specific to Tomcat Server(s) on one landscape.
  • Issue persists even after redeploying the MobileBIService.war and MOBIServer.war files using wdeploy.bat or wdeploy application.
  • Same workflow using the Tomcat of another landscape (on the same patch level for BIP and Lumira) displays the expected information in Lumira Designer application in SAP BI Mobile App.


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Environment

  • SAP BusinessObjects BI 4.2 SP5
  • Lumira 2.1 SP1
  • Server Operating System Type: Windows
  • Lumira Designer
  • iOS
  • SAP BI Mobile App 6.8.1

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

SAP BI Mobile App 6.x active Analysis Application Services MobileBIService MOBIServer , KBA , MOB-APP-BI-SRV , Mobile BI Server , Problem

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