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2648602 - CRM Pricing Issues – Following Options needs to be checked first - Guided Answers


The following Guided Answers decision tree will assist you to find the right application component when opening an incident for a CRM pricing issues

Errors/options in this decision tree are:

  • Errors of message class crm_pricing, crm_pricing_i, crm_pridoc_com
  • Errors with message class prc_document_ext or prc_messages
  • IPC/Java errors
  • Conditon type xyz is not determined
  • Conditon type xyz shows a wrong value
  • Formula or requirement not called or it does not return the expected result
  • use of user parameter PRC_RFC
  • issue in condition assignment block in WebUI



  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA


SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions


Preisfindung, Komponente, Analyses, price, Werte, values, Fehler, Guided Answer, patch , KBA , CRM-BTX-BF-PR , Pricing Interface , AP-PRC-PR , Pricing , CRM-BF-PR , Pricing , Problem

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