SAP Knowledge Base Article - Public

2648708 - Positions by Max Successor Readiness Tile Showing Incorrect Drill Down Data

Symptom

The standard Positions by Max Successor Readiness Tile from the SuccessStore is showing more data than expected when opening/exporting the chart drill down of a particular Readiness Rating.

Environment

SAP SuccessFactors Workforce Analytics

Reproducing the Issue

  1. Go to the Positions by Max Successor Readiness Tile (either it's in the Home  Page or is in Analytics/Reporting > Dashboards or Report Center)
  2. Click on a section of the pie, e.g. "Emergency" or "Ready Now"
  3. Drill down list will show data for all the Nomination Readiness including for example "Ready Now", "1-2 Years" etc.

Cause

This is expected system behavior as per its design.

Resolution

The tile groups positions by "the most ready successor".

Selecting a readiness value will show all nominations for all positions where the most ready successor is that readiness value.

It will show other successors which are nominated with lesser readiness value ratings also nominated to those posiitons.

Keywords

positions, max successor readiness, tile, drill down, not filtering dashboard, tile, Dashboards 2.0, CALC-2429 , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , How To

Product

SAP SuccessFactors HCM suite all versions