2648732 - SAP Cloud Connector: Service Channel Could not be Opened | Unable to retrieve forwarding tunnel routing and mapping information due to: No dbAlias 'XXX' for account 'XXX' found.

• When configuring a new HANA database service channel in SAP Cloud Connector on your account, following error is raised:
  Service Channel Could not be Opened
  
  
• From Cloud Connector trace (ljs_trace.log/scc_core.trc) the following entries are observed: 
  #INFO#com.sap.scc.ui#http-bio-8443-exec-4# #RequestFailureExecution
     com.sap.scc.servlets.RequestFailureExecution$RuntimeFailure: RequestFailureExecution
     at com.sap.scc.config.SccServiceChannel.open(SccServiceChannel.java:168)
     at com.sap.scc.config.AccountConfiguration.openServiceChannel(AccountConfiguration.java:250)
     at com.sap.scc.servlets.ServiceChannelConfigurationServlet.createHanaDB(ServiceChannelConfigurationServlet.java:509)
     ...
     Caused by: com.sap.core.connectivity.tunnel.api.management.ConnectionFailedException: Unable to retrieve forwarding tunnel routing and mapping information due to: No dbAlias 'eee' for account 'aaabbbccc' found.
     Response code: 404   
     at com.sap.core.connectivity.tunnel.client.management.ForwardingTunnelConnectionAttributesRetriever.retrieveConnectionAttributes(ForwardingTunnelConnectionAttributesRetriever.java:66)
     at com.sap.core.connectivity.tunnel.client.management.ManagedForwardingTunnelImpl.retrieveDirectTunnelConnectionAttributes(ManagedForwardingTunnelImpl.java:23)
     at com.sap.core.connectivity.tunnel.client.management.ForwardingTunnelImpl.doConnect(ForwardingTunnelImpl.java:89)
     at com.sap.core.connectivity.tunnel.client.management.ForwardingTunnelImpl.connect(ForwardingTunnelImpl.java:77)
     at com.sap.scc.config.SccServiceChannel.open(SccServiceChannel.java:141)
     ... 28 more|

• SAP BTP Cloud Platform;
• SAP Cloud Connector release independent.

dbAlias, alias, hana, scc, scp, BTP, SAP Cloud connector, SAP CC, SAPCC, service channel, servicechannel, com.sap.core.connectivity.tunnel.api.management.ConnectionFailedException, 404, , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem