SAP Knowledge Base Article - Public

2649767 - How to Disable App Passcode


You want to disable app passcode pop-up for end users in extended app


Extended IOS & Android apps

Reproducing the Issue

  1. Click on C4C in SAP Hybris Cloud for Customer extended app for IPAD.
  2. System prompts to enter passcode everytime.
  3. You want to disable this option.


  1. Go to Administrator work center.
  2. Click on Common tasks view.
  3. Edit Security Policy.
  4. Select relevant Security Policy.
  5. Uncheck App Passwork Enabled option under Mobile App Logon Password.
  6. Save and Close.


Note: Check if end users are assigned with this security policy for above changes to work.



Security Policy, App passcode policy, disable app passcode , extended app passcode, app password , KBA , disable app passcode , extended app password , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions