Symptom
Skillsoft Connector failed with the following error:
com.plateausystems.connector.api.ConnectorException: Exception occured while getting input files from skill soft through web services Handle is <#####>
Environment
SAP SuccessFactors Learning Management System (LMS)
Cause
Error was due to failure in communication to Skillsoft
Resolution
Review the View Results > View Logs to get further information which can be passed to Skillsoft support teams for further troubleshooting.
See Also
2389739 - Learning: Error: "The security token could not be authenticated or authorized" skillsoft connector
2373837 - Manually importing courses from Skillsoft via SF SFTP
Keywords
SF LMS Learning skill soft connection The metadata is not ready for downloading yet. try again Exception occured while getting input files from skill soft through web services: Error in Asset Integration Cycle Connection reset by peer: socket write error , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Problem