SAP Knowledge Base Article - Preview

2650326 - Previous survey answers not copied into new survey in Opportunity

Symptom

Survey is created  with the option of "pervious answers" selected.  Created survey is of matrix type and hold mutliple products with the available option to answer - Yes or No. This survey is assigned to  an opportunity.

First Opportunity is created, where  this survey is used  and answered.

Second opportunity is created, where created survey is used.  Expectation is that this survey in second Opportunity used should hold the previous responses (answered in first Opportunity , however the survey responses are not prefilled.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1808

Keywords

Previous answers, Survey, prefilled survey, opportunity survey, version, visit survey, matrix survey. runtime product, prefilled , KBA , LOD-LE-SUR-DEF , Survey definition = design time , LOD-LE-SUR-EXE , Survey execution = runtime , Problem

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