Calls to unallocated numbers in SAP Contact Center (CCtr) loop in the system until the caller drops the call
- This happens with calls routed through PSTN -> Gateway -> CCtr to numbers that are not assigned in the CCtr application
SAP Contact Center 7.0
Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, 7.0.1, 7.0.2, 7.0.3, 18.104.22.168, 7.0.4, 22.214.171.124, 7.0.5, 7.0.6, 126.96.36.199, 7.0.7,188.8.131.52,7.0.8,7.0.9,7.0.10,7.0.11, call Loops, Signaling , KBA , routing , CRM-CCI , Contact Center Infrastructure , Problem
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