SAP Knowledge Base Article - Public

2650436 - Form Template Selection Only Allows Rules For Sales Quote, Sales Order, Contract and Survey

Symptom

You are not able to find any other Business Object, besides Sales Order, Sales Quote, Contract and Survey when you're trying to create rules for Form Template Selection.

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Go to the Administrator Work Center.
  2. Go to the Input and Output Management View.
  3. Go to the Form Template Selection.
  4. Check Show Rules For dropdown.

Cause

Creation of rules in Form Template Selection is only enabled for Sales Quote, Sales Order, Contract and Survey as these documents are intended to be sent to business recipients.

Resolution

This is the standard behavior of the system.

If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Form Template Selection, Rules, Output Management, Business Objects , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions