SAP Knowledge Base Article - Public

2650473 - Error When Last Approver Approves a Workflow

Symptom

Error when last approver approves a workflow

Click 'Approve' in Approve Requests

approve.png

An error occurs

approve error.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Cause

Possible causes

  • RBP: Last approver doesn't have sufficient permissions to do the changes
  • Data issue: Corrupted data, incorrect associations, incorrect mapping from RCM or OBD
  • Rules: OnSave rule fails

Resolution

RBP:

  • 2619090 ChangeSet index 1 - could not execute query error when approving index
  • 2334908  Error on approving global assignment workflow

Data issues:

  • 2379964  ERROR: Unable to Save or Approve a Rehire Request - Application Error or JDBC Batch Update Error
  • 2532512  Position Management: Troubleshooting "error occurred while transitioning workflow" in position changes
  • 2224560  Application Error attempting to approve a position data change workflow request
  • 2608262  Application Error Approving Termination Workflow Request
  • 2207654  "???COMMON_error???" error message occurs when trying to approve new hire in Employee Central
  • 2508822  Cannot Update or Approve a Termination Workflow
  • 2333637  Application error while approving new hire workflow
  • 2520819 - Application Error when hiring new employee from Manage Pending Hire

Known System Issues:

  • 2633574 - Application Error when trying to approve a Hire/Rehire Workflow

Rules:

Remove all onSave rules and test if the error still occurs. The add one rule after the other and test each time until the rule that is causing the issue is identified

Keywords

Last approver workflow error, hire, rehire, workflow, permission, role, RBP , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

Product

SAP SuccessFactors Employee Central all versions