SAP Knowledge Base Article - Public

2650532 - Unable to delete custom Communication Scenario

Symptom

Unable to delete custom Communication Scenario.

Environment

SAP S/4HAHA Cloud 1805 or higher

Reproducing the Issue

  1. Create a Communication Scenario
  2. Publish it
  3. Delete it
  4. User cannot delete it

Cause

The reason for not able to delete the scenario is because the status is inconsistent. The status must be "Unpublished" in order to be delete it.

Resolution

To resolve this issue, do the following:

  1. Publish/Republish the Custom Scenario
  2. Revoke
  3. Delete the Custom Scenario

Keywords

Unable to delete custom scenario , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1902