SAP Knowledge Base Article - Public

2650534 - Credit Limit Check is not Available in Manual Customer Invoice

Symptom

  • You have created a Manual Invoice and want to check the Credit Limit Check.
  • You only see the button Check and not the button Credit Limit Check.
  • You have followed the Configuration Settings of the Help Document: Credit Limit Check.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the New Manual Invoice Common Tasks.

You can find the button 'Check' but not the button 'Check Credit Limit'.

Cause

The option Credit Limit Check is available only for documents such as  sales orders, service orders, sales quotes, or customer contracts. The system is designed as such that the documents that are not applicable for Credit Limit Check do not have the button available.

The feature is currently not available in Manual Invoice. It is assumed that the check has already been done in Sales Order or other preceding documents.

Resolution

The system is working as expected.

Keywords

Check Credit Limit, Invoice, Check , KBA , invoice , check credit limit , check credit limit button , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign all versions