SAP Knowledge Base Article - Preview

2650937 - Lead Associate Account And Contact Creates Prospect If No Account Is Selected

Symptom

You are using the action Associate Account and Contact in a Lead. You are not selecting an existing account from the duplicate check pane to the right and saving it; the system icreates a Prospect instead of an Account in this case.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Lead ; Account ; Prospect ; Associate Account and Contact ; , KBA , LOD-CRM-LM , Lead Management , How To

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