SAP Knowledge Base Article - Preview

2651054 - Support Hub configuration for VAR and Multi Customer scenario in Solution Manager 7.2 SP07

Symptom

  • You are using Solution Manager system to handle multiple customer numbers for VAR scenario.
  • For SAP Solution Manager 7.2 SP07, it is necessary to configure additional logical port for this scenario.
  • This KBA provides steps to configure the additional logical port SM_SP_<VAR customer_number>_H in SOAMANAGER.
  • The following error messages would appear in the job log (eg. REFRESH_ADMIN_DATA_FROM_SUPPORT) if the multiple customer handling is enabled without the logical port SM_SP_<VAR customer_number>_H being created.

  No logical port 'SM_SP_<VAR customer number>_H' exists for the proxy class 'CO_SISEHUB_MI_O_AS_PUT_EXTERNA'
  An exception was raised

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SOLUTION MANAGER 7.2 SP07

Product

SAP Solution Manager 7.2

Keywords

SRT_LPREG 045, No logical port, proxy class , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , How To

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