Symptom
From the RMK career site - While applying through LinkedIn and clicking on create account link - Create account page shows First name and last name and not the email address.
Reproducing the Issue
Navigate to RMK career site.
Choose Apply Now > Apply with LinkedIn
Enter an email and password from a valid LinkedIn Account and click "Allow Access"
The page goes to the RCM Career site Sign In page. Email address is blank.
Click the "Create an account" link
On the "create an account" page email address still does not populate, but First name and Last Name is populated.
Cause
Login to Command Center and verify if CAS is enabled.
Resolution
In the non-CAS workflow, users were prompted to enter an email address manually when performing a social apply, and it was this user-provided email that was used to create the RMK user and then passed to RCM, not the email that was used to authenticate on the social network.
Keywords
KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem