SAP Knowledge Base Article - Public

2651195 - DRTM Purge : Background information is not removed for Global Assignment or Concurrent Employment users


Customer is trying to purge Background Information details for users under Global Assignment or Concurrent Employment.

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.


All HCM Success Factors versions.

Reproducing the Issue

  1. Go to People Profile and select one user under Global Assignment or Concurrent Employment


  2. Concurrent Employment view - select the second profile


  3. Go to Data Retention Management tool and create a new purge request using Employee Profile domain, select the Background details for Global or second profile. 


  4. The information is not purged. 


In the table structure, currently background element is related to userSysId. From UI when GA/CE is enabled, we always store information to home (GA case) / main (CE case) employment related to background portlet no matter what the current assignment we choose from UI is.


The purge function is based on user id and background data is stored only for home/main user. If you want to remove Background details you should always use the main profile. For the non-main user, there is no background data matched for purge function.


KBA , LOD-SF-EP-AUD , Audit Trail , LOD-SF-EC-CGA , DO NOT USE - Use EC-CON or EC-GA , Problem


SAP SuccessFactors platform 1802 ; SAP SuccessFactors platform 1805