SAP Knowledge Base Article - Public

2651348 - How to View Performance Metrics in Hybris Cloud for Customer


A new, fast way to measure the Performance of any Operation in Hybris Cloud for Customer, beside the trace creation through tools like HTTP Watch to measure the response time of an operation, has been introduced.



Hybris Cloud for Customer(C4C)


  1. Before triggering the Operation in question, such as opening a Sales Order, press F12 in your Browser
  2. Trigger the Operation and wait for it to complete.
  3. In the Developer Tool(F12) window, navigate to the DOM Explorer tab.
  4. Here, at the bottom, you will see a section entitled Performance Statistics. This will show useful Performance Metrics, such as End-to-End Time, number of Roundtrips, Server Time, Network Time and so on:PerformanceStatistics.png


Performance, Statistics, F12, Developer Tools, Hybris, Cloud for Customer , KBA , LOD-CRM-PRF , Performance , Product Enhancement


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions