Symptom
Time Account balance is different between Time Off UIs: Employee Self Service (ESS/Requesting page) & Time Information on the Workbench (MSS/Admin) Vs the Manage Data > Employee Time or Manage Data > workschedule.
For ex, in UIit is 99.50 hours Vs in Manage Data it is showing as 99:30 hours.
Environment
SAP SuccessFactors Employee Central - Time Management
Reproducing the Issue
ESS:
- Login as an employee and go to your Time Off request page;
- See leave balance as "99.30 hours" for example.
OR
MSS/Admin:
- Login as admin or manager, navigate to employee's Administer Time
- Go to Time Account page
- See leave balance as "99:30 hours"
Manage Data:
- Login as admin or manager and navigate to Manage Data > Time account or Employee Time.
- Observe the leave balance in format of hours only as "99:50".
Cause
In Manage Data page, the leave balance is displayed in decimal values. For our example, "99.50 hours"
In MSS/ESS UI page, the leave balance is displayed as HH:MM format. For our example, "99:30 hours"
Resolution
- There is no difference in ESS and MSS UI, everywhere in UI time balance shows in format HH:mm however only in Manage Data > Employee Time or Manage Data > work schedule the balance should in unit hours. Example: in UI 09:23 (HH:mm) but in Manage Data 9.3833 hours.
- The system displays the values as designed. They are different based on the page, but the values are the same.
- When you convert the 99.50 hours to HH:MM format, 99 is the hours, while the 0.50 value is equal to 30 minutes (60min/0.5). Therefore, will display as "99:30"
See Also
2318854 - Employee Central - Time Off
Keywords
Time Off Balance, leave balance, hours and minutes, requesting, planned hours, workschedule, format , KBA , LOD-SF-EC-TIM , Time Off , How To