SAP Knowledge Base Article - Public

2651358 - Employee Time Postings in ESS vs MSS (Workbench)


Time Account balance is different between Time Off UIs:  Employee Self Service (ESS/Requesting page) & Time Information on the Workbench (MSS/Admin) Vs the Manage Data > Employee Time or Manage Data > workschedule.

For ex, in UIit is 99.50 hours Vs in Manage Data it is showing as 99:30 hours.


SAP SuccessFactors Employee Central - Time Management

Reproducing the Issue


  1. Login as an employee and go to your Time Off request page;
  2. See leave balance as "99.30 hours" for example.



  1. Login as admin or manager, navigate to employee's Administer Time
  2. Go to Time Account page
  3. See leave balance as "99:30 hours"

Manage Data:

  1. Login as admin or manager and navigate to Manage Data > Time account or Employee Time.
  2. Observe the leave balance in format of hours only as "99:50".


In Manage Data page, the leave balance is displayed in decimal values. For our example, "99.50 hours"

In MSS/ESS UI page, the leave balance is displayed as HH:MM format. For our example, "99:30 hours"


  • There is no difference in ESS and MSS UI, everywhere in UI time balance shows in format HH:mm however only in Manage Data > Employee Time or Manage Data > work schedule the balance should in unit hours. Example: in UI 09:23 (HH:mm) but in Manage Data 9.3833 hours.
  • The system displays the values as designed. They are different based on the page, but the values are the same.
  • When you convert the 99.50 hours to HH:MM format, 99 is the hours, while the 0.50 value is equal to 30 minutes (60min/0.5). Therefore, will display as "99:30"

See Also

2318854 - Employee Central - Time Off


Time Off Balance, leave balance, hours and minutes, requesting, planned hours, workschedule, format , KBA , LOD-SF-EC-TIM , Time Off , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions