SAP Knowledge Base Article - Public

2651358 - Time Account balance display in different UIs

Symptom

Time Account balance is different between Time Off UIs:  Employee Self Service (ESS/Requesting page) & Time Information on the Workbench (MSS/Admin) Vs the Manage Data > Employee Time or Manage Data > workschedule.

Environment

SAP SuccessFactors Employee Central - Time Management

Reproducing the Issue

ESS:

  1. Login as an employee and go to your Time Off request page;
  2. See leave balance as "99.30 hours" for example.

    OR

MSS/Admin:

  1. Login as admin or manager, navigate to employee's Administer Time
  2. Go to Time Account page
  3. See leave balance as "99:30 hours"

Manage Data:

  1. Login as admin or manager and navigate to Manage Data > Time account.
  2. Check the amount posted from Time Account detail. It is displaying as "99.5".

Cause

  • In Manage Data page, the leave balance is displayed in decimal values. For our example, "99.5 hours"
  • In MSS/ESS UI page, the leave balance is displayed as HH:MM format. For our example, "99:30 hours"

Resolution

  • There is no difference in ESS and MSS UI, everywhere in UI time balance shows in format HH:mm. However only in Manage Data > Employee Time or Manage Data > work schedule the balance should in unit hours. Example: in UI 09:23 (HH:mm) but in Manage Data 9.3833 hours.
  • The system displays the values as designed. They are different based on the page, but the values are the same.
  • When you convert the 99.50 hours to HH:MM format, 99 is the hours, while the 0.50 value is equal to 30 minutes (60min/0.5). Therefore, will display as "99:30"

See Also

2318854 - Employee Central - Time Off

Keywords

Time Off Balance, leave balance, hours and minutes, requesting, planned hours, workschedule, format , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC-TIM , Time Off , How To

Product

SAP SuccessFactors Employee Central 2605