Symptom
When trying to execute guided move-in for an individual account, the below error message is raised:
"application /BYD_COD/IndustrySolution/Utilities/UI/Extensibility/COD_UTILITIES_MOVE_IN_GAF.GAF.uicomponent is not in scope".
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Environment
SAP Hybris Cloud for Customer - 1805 and higher.
Prerequisite
You have selected the scoping question to use master data template for guided move-in for accounts.
The question can be found following the below steps:
- Go to the Business Configuration work center.
- Navigate to the Implementation Projects view.
- Select the current project, and click on the Edit Scope button.
- Proceed to the step 3 - Scoping.
- Make sure that the scoping element Utilities Call Center and Service is selected (it can be found by expanding Industry Solution -> Utilities).
- Proceed to the step 4 - Questions.
- Expand the item Industry Solution -> Utilities and select the item Utilities Call Center and Service.
- Inside the Master Data Template section, select the question "Do you want to use Master Data Template for Guided Move-In and Guided Transfer?".
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Move In, Individual Account, UI component , KBA , LOD-CRM-ACC , Account , How To
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