SAP Knowledge Base Article - Preview

2651727 - Error When Trying to Execute Guided Move-In for Accounts

Symptom

When trying to execute guided move-in for an individual account, the below error message is raised:

"application /BYD_COD/IndustrySolution/Utilities/UI/Extensibility/COD_UTILITIES_MOVE_IN_GAF.GAF.uicomponent is not in scope".


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Environment

SAP Hybris Cloud for Customer - 1805 and higher.

Prerequisite

You have selected the scoping question to use master data template for guided move-in for accounts.

The question can be found following the below steps:

  1. Go to the Business Configuration work center.
  2. Navigate to the Implementation Projects view.
  3. Select the current project, and click on the Edit Scope button.
  4. Proceed to the step 3 - Scoping.
  5. Make sure that the scoping element Utilities Call Center and Service is selected (it can be found by expanding Industry Solution -> Utilities).
  6. Proceed to the step 4 - Questions.
  7. Expand the item Industry Solution -> Utilities and select the item Utilities Call Center and Service.
  8. Inside the Master Data Template section, select the question "Do you want to use Master Data Template for Guided Move-In and Guided Transfer?".

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Move In, Individual Account, UI component , KBA , LOD-CRM-ACC , Account , How To

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