SAP Knowledge Base Article - Public

2651858 - Unable to Edit or Share a Talent Pool – Recruiting Management

Symptom

 After the creation of a Talent Pool I’m currently unable to share or edit the same.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. From Home select Recruiting
  2. Click on Candidates
  3. Click on TALENT POOLS
  4. The column owner will be empty if you’re logged in as the user who created the talent pool

CRM_talent_pool_missing_owner.png

Cause

Permission settings and the target population of the role assigned to the user has limited visibility within user's location. This means the user cannot see user's data from other locations. In this case, the column owner under Talent Pools will not display to the talent pool’s owner.

Resolution

Changing this target population configuration brings the owners data back.

In order to perform this, use the following steps:

  1. Admin Center > Manage Permission Roles > Desired Role > uncheck “Exclude Granted User from having the permission access to him/herself.” and save the changes.

  2. Admin Center > Manage Permission Roles > Desired Role > Manage User > check Employee Export and save the changes.

CRM_permission_population.png

CRM_permission_employee_export.png

Please note that "Employee Export" permission is a prerequisite to be able to work with Talent Pools. However, as we understand that assigning "Employee Export" permission might cause concerns due to PII, there is a temporary workaround available:

User should have field level permissions like Manage Permission Roles -> Employee Data -> First name and last name user Id, etc.

And also Manage permission roles ->General User Permission -> Company Info Access -> User Search

See Also

Keywords

CRM, Candidate Relationship Management, Talent Pool, unable to edit or share, can't edit or share, share, edit, Recruiting Management, RCM , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting all versions