Symptom
After the creation of a Talent Pool I’m currently unable to share or edit the same.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- From Home select Recruiting
- Click on Candidates
- Click on TALENT POOLS
- The column owner will be empty if you’re logged in as the user who created the talent pool
Cause
Permission settings and the target population of the role assigned to the user has limited visibility within user's location. This means the user cannot see user's data from other locations. In this case, the column owner under Talent Pools will not display to the talent pool’s owner.
Resolution
Changing this target population configuration brings the owners data back.
In order to perform this, use the following steps:
-
Admin Center > Manage Permission Roles > Desired Role > uncheck “Exclude Granted User from having the permission access to him/herself.” and save the changes.
-
Admin Center > Manage Permission Roles > Desired Role > Manage User > check Employee Export and save the changes.
Please note that "Employee Export" permission is a prerequisite to be able to work with Talent Pools. However, as we understand that assigning "Employee Export" permission might cause concerns due to PII, there is a temporary workaround available:
User should have field level permissions like Manage Permission Roles -> Employee Data -> First name and last name user Id, etc.
And also Manage permission roles ->General User Permission -> Company Info Access -> User Search
See Also
- Candidate Relationship Management (CRM) - Recruiting Management - 2645921
- Candidate Talent Pool - Recruiting Management - 2643661
- How to configure Talent Pool Status Set (Pipeline) - Recruiting Management - 2643646
- Setting Up and Using Candidate Relationship Management
Keywords
Talent Pool, unable to edit or share, cannot edit Talent Pool, cannot share Talent Pool, Talent Pool owner name empty , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem