SAP Knowledge Base Article - Public

2651874 - Unable to Re-Initiate Onboarding Process – Recruiting Management


 Is it possible to re-initiate the Onboarding of a candidate in RCM side?


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Onboarding


It’s not possible to re-initiate onboarding instantly in RCM after a user cancels the onboarding process with Onboarding 1.0.

  • Application > Take Action > Initiate Onboarding will be greyed out if onboarding has been initiated.
  • Candidate Summary > Action > Initiate Onboarding is still clickable but it will show an error that onboarding has been initiated if you try to re-initiate onboarding from there.

If using the new version of Onboarding 2.0, the recruiter user will be able to re-start the onboarding in RCM side after onboarding is cancelled.


re-Intiate, onboarding, re-start, restart, trigger, reset, greyed out , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem


SAP SuccessFactors Recruiting all versions