SAP Knowledge Base Article - Public

2651874 - Unable to Re-Initiate Onboarding Process – Recruiting Management

Symptom

 Is it possible to re-initiate the Onboarding of a candidate in RCM side?

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Onboarding

Resolution

It’s not possible to re-initiate onboarding instantly in RCM after a user cancels the onboarding process with Onboarding 1.0.

  • Application > Take Action > Initiate Onboarding will be greyed out if onboarding has been initiated.
  • Candidate Summary > Action > Initiate Onboarding is still clickable but it will show an error that onboarding has been initiated if you try to re-initiate onboarding from there.

If using the new version of Onboarding 2.0, the recruiter user will be able to re-start the onboarding in RCM side after onboarding is cancelled.

See Also

KBA 2954076 - Unable to re-initiate onboarding in RCM after onboarding is cancelled - Onboarding

Keywords

Re-Intiate Onboarding; Re-Start Onboarding; Reinitate; Restart; Oboarding Trigger; Reset Onboarding; greyed out , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions