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SAP Knowledge Base Article - PreviewSymptom
- Cannot access the SAP Support Portal / SAP ONE Support Launchpad.
- Your credetials were not accepted / could not be identified.
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Environment
- SAP Support Portal https://support.sap.com/en/index.html
- SAP ONE Support Launchpad https://launchpad.support.sap.com/
Keywords
Login issue, S-User ID not identified, cannot access the SAP Support Portal , KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem
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