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SAP Knowledge Base Article - PreviewSymptom
SAP Cloud Platform Integration reports monthly customer tenant availability in SAP Cloud Availability Center. You want to understand how this metric is defined.
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Environment
You can find the overall SAP Cloud status in the SAP Cloud Trust Center at https://www.sap.com/about/cloud-trust-center/cloud-service-status.html.
You can find your customer tenant status including monthly tenant availability in the SAP Cloud Availability Center at https://launchpad.support.sap.com/#cac.
Product
Keywords
SAP Cloud Platform Integration, CPI, Service Level Agreement, SLA , SAP Cloud Trust Center, CTC, SAP Cloud Availability Center, CAC , KBA , LOD-HCI-PI-OPS , Cloud Operations , AP-LM-SPC-CN , SPC Customer Notifications , How To
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