SAP Knowledge Base Article - Public

2652369 - Customer's Tax Registration Number Missing in Sales Order

Symptom

Customer's Tax Registration Number missing in sales order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center.
  2. Go to Sales Orders view.
  3. Select the Sales Order XYZ. (XYZ represents the sales order ID)
  4. Navigate to Items tab -> Taxes subtab.
  5. Under Customer's Tax Registration

Cause

Tax Number is not maintained under the Bill to master data.

Resolution

  1. Go to Account Management work center.
  2. Go to Accounts view.
  3. Select the Account PQR. (PQR represents the Bill to Account ID)
  4. Select Edit -> Financial Data.
  5. Under Tax Data sub tab click on Add Row.
  6. Maintain Tax Number Type and Tax Number for the Country.

Keywords

Customer Tax Registration Number; , KBA , tax number , customer tax registration number , AP-SLO , Sales Order Processing , Problem

Product

SAP Business ByDesign 1805