SAP Knowledge Base Article - Preview

2652732 - Some of the E-mails Sent by the System Land and Remain in Status Open in the Activities Workcenter

Symptom

You notice numerous e-mails do not reach the status Completed in the E-mails View.


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Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

E-mail in status Open, Workflow Rule, Completed E-mail, E-mail Activity. , KBA , LOD-CRM-WKF , Workflow , Problem

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