/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
Service Technician Team is not determined when creating a ticket from a registered product, even though you have maintained the ticket routing rules.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket Routing Rules, Service Technician Team, Registered Product, Ticket, Service Technician, Team, Empty, , KBA , LOD-CRM-SRP-PAP , Ticket - Party Processing , LOD-CRM-SRP , Service Request Processing , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)