SAP Knowledge Base Article - Public

2652811 - [Accessibility] Calendar is not Present or Edit Pencil Shows an Edit Text on a User's Profile

Symptom

As of the b1805 release:

1. Calender button is no longer visible beside date fields in Employee Central, such as the effective date field in Job Information.
2. Beside Edit Pencil there is edit text instruction: Edit [Portlet Name] e.g. Edit Biographical Information

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Cause

As of the b1805 release when using the "Enhanced Screen Reader Support" and/or "Enhanced Keyboard Navigation" feature, the Calender is disabled and Edit Text is visible.

  • Options > Accessibility Settings: "Enhanced Screen Reader Support" and/or "Enhanced Keyboard Navigation"

Resolution

  • The calendar will be hidden, if Enhanced Screen Reader Support and/or  Enhanced Keyboard Navigation are enabled, because at the moment the calendar is not announced well by the screen reader and therefore not usable for people using screen reader.
  • If Enhanced Screen Reader Support and/or  Enhanced Keyboard Navigation are enabled edit instructions are made visible.
  • This feature can be enabled for all users or for individual users. 
  • If the feature is enabled for all users, regardless of whether the use a screen reader or keyboard navigation, all users will be impacted by this. This is enabled or disabled via:
    • Admin Center > Company, System and Logo Settings > Enhanced screen reader support and keyboard navigation.
  • We recommend disabling the global feature (Admin Center > Company, System and Logo Settings > Enhanced screen reader support and keyboard navigation) and enabling it only for those users who require it.
    This can be done for individual users via:
    • Options > Accessibility Settings: "Enhanced Screen Reader Support" and/or "Enhanced Keyboard Navigation"

Keywords

ECT-95864, ECT-94050, calendar, missing, removed, unable to see, job information, job info, date, date field, b1805, profile, edit, edit personal ifnormation, edit biographical information, edit contact information, portlet, name, language, options , KBA , LOD-SF-EC-ACC , SuccessFactors Employee Central Accessibility , LOD-SF-EC-JOB , Job Information , LOD-SF-EP-ACC , SuccessFactors Employee Profile Accessibility , LOD-SF-EC-PER , Person Data (All Person Data Types) , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions