SAP Knowledge Base Article - Preview

2652835 - The Link to a Twitter Channel is Inactive in a Ticket Interaction

Symptom

The link to the Twitter Channel is inactive and cannot be clicked to access the Channel in a Ticket Interaction.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1805

Keywords

Twitter Channel Link Inactive Disabled Not Clickable Access , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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