Symptom
Searching for customized actions in Search for Actions or People does not return all expected actions
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Search for customization string of Configure Object Definitions (configured with Manage Action Search)
- No results are found in Search for Actions or People
Cause
This issue may be caused by a stale or outdated search index
Resolution
- Search index needs to be re-built
- The permissions to perform such Rebuild of Action Search is limited to SAP Support Engineers, please raise an case using component LOD-SF-PLT-SRH requesting the same
See Also
SAP Suppor Engineers:
- Please follow internal memo steps
- See INTERNAL KB article 2488359 - Rebuilding the Search Index for SOLR People Search
Keywords
sf, success factors, Action Search, Manage Action Search, Rebuild Action Search, Action Search index , KBA , LOD-SF-PLT-SRH , Search , Problem
Product
SAP SuccessFactors HXM Suite all versions