2652863 - Action Search Doesn't Display All Actions Even if Enabled in Manage Action Search

• Searching for customized actions in Search for Actions or People does not return all expected actions.
• Search does not return any result to standard action, however, it is possible to find it via admin center screen.

SAP SuccessFactors HCM Suite

1. Search for customization string of Configure Object Definitions (configured with Manage Action Search)
2. No results are found in Search for Actions or People

This may be caused by either outdated search index or duplicated string in Manage Action Search.

• Check if there is a duplicate custom paraphrase in Manage Action Search to affected standard or custom item you are looking for, in case yes, delete or change the string words and try again.
• In case no duplicate or issue persisted after delete it, search index needs to be re-built.
• The permissions to perform such Rebuild of Action Search is limited to SAP Support Engineers, please raise a case using component LOD-SF-PLT-SRH requesting the same

SAP Support Engineers, please follow internal memo steps.

sf, success factors, Action Search, Manage Action Search, Rebuild Action Search, Action Search index , KBA , LOD-SF-PLT-SRH , Search , Problem