The amount of views icon on a Group Overview page is no longer clickable.
Image/data in this KBA is from SAP internal systems, sample data, or systems. Any resemblance to real data is purely coincidental.
Reproducing the Issue
- Navigate to any SAP Jam Group where you are an Admin (or do the same with Content Administration enabled)
- At the top of the Group attempt to click on the group view number
- Since the 1805 release a new feature 'Allow User Level Reporting' has been added. By default this feature is disabled.
- When disabled content item owners can no longer view a list of unique viewers and downloaders for their document and also views on Overview page.
You need to enable 'Allow User Level Reporting' in 'Admin' - 'Product Setup' - 'Features.'
There is also an option 'Enable the Restrict access to Company Admins only' option. If enabled only Company Admins can view the information.
viewcount, "view count", view-count, eye, "eye button" , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-GRP , Group Issues , Problem