SAP Knowledge Base Article - Preview

2653136 - The Question for Skill Functionality in Ticket is not Editable in the Business Configuration

Symptom

The question Do you want to enable Skill Functionality in Ticket? is uneditable.


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Skill Functionality ,  Service Request Management , Business Configuration , KBA , skills management , skill functionality in ticket , LOD-CRM-SRP , Service Request Processing , LOD-LE-SKM , Skills Managment , Problem

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