Symptom
You are looking for an Advanced Search for Leads inside an Account screen.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
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Go to the Customer work center.
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Click on Accounts.
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Open the Account XYZ(XYZ represents the ID of the Account).
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Go to the Leads facet.
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Result: the Advanced Search is not available.
Resolution
This is the system behavior for Business Partners (Accounts, Individual Customer and Contacts).
If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
Leads ; Advanced Search ; Business Partner ; Accounts ; Individual Customer , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-PM-SLS , C4C Product Management - Sales , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions