SAP Knowledge Base Article - Public

2653486 - 'Nationality and Second Nationality Cannot be the Same' error During Hire Wizard

Symptom

Cannot complete a new hire, rehire or pending hire due to the error 'Nationality and Second Nationality cannot be the same'.

Environment

SAP SuccessFactors Employee Central - New Hire/Rehire Wizards.

Reproducing the Issue

1. Create a new hire via the Add New Employee wizard.

2. Complete the personal information section and click continue.

3. The following error appears:

 errorrrr.png

Note: During a rehire or hiring from pending recruits, this error will appear when moving from the identity section to the personal information section of the hiring process.

Cause

As of the b1805 release, a validation has been added to ensure that the personal information fields "Nationality" and "Second Nationality" have unique values. If the values for these fields are not unique, then the error will occur.

s1.png

Resolution

If the error is occuring during the Add New Employee wizard, please maintain a unique value for the personal information fields "Nationality" and "Second Nationality".

If the error is occuring during the Manage Pending Hires wizard, please update the candidate profiles to have different values for "Nationality" and "Second Nationality" -> (Admin Center > Recruiting > Candidates tab > Search Candidate > Update profile then hire).

Keywords

1805, Nationality Error, Second Nationality, Nationality and Second Nationality cannot be the same, Hire, Rehire. , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808