SAP Knowledge Base Article - Preview

2653649 - "Logon failed: Session Expired" error appears in SAP Analytics Cloud (SAC) mobile app

Symptom

  • The SAP Analytics Cloud (SAC) mobile app will show the error message "Logon failed: Session Expired" error message right after opening the app on the mobile device.
  • You have not logged in into the application in over a week (7 days).


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Environment

  • SAP Analytics Cloud
  • SAP Analytics Cloud Mobile App

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-MOB , SAC Mobile , LOD-ANA-PL , Planning , LOD-ANA-PR , SAC Predictive , LOD-ANA-ADM , SAC Administration , LOD-ANA-AUT , SAC Authentication / Login , Problem

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