SAP Knowledge Base Article - Public

2653682 - In the Marketing Permissions Activity The Remove Button is Disabled When a Standard Communication Channel is Selected


You cannot remove any of the standard Communication Channels in the Marketing Permissions Activity in the Bussiness Configurations work center.


SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Business Configurations work center.
  2. Go to the Implementation Projects view.
  3. Select Open Activity List.
  4. Open the Marketing Permissions Activity.
  5. Select Maintain Communication Channels.
  6. Select the line item of a standard Communication Channel.
  7. The Remove button is disabled.


In the current release, the Remove button is not enabled for the standard Communication Channels.


This is currently the standard system behaviour.


KBA , communication channels , open activity list , remove button , marketing permissions , disabled. , AP-RC-BCT-CP , Obsolete!!! - Please use AP-RC-BCT , Problem


SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808