SAP Knowledge Base Article - Preview

2653689 - How to Use Report Forecasted Utilization for Service Agents

Symptom

You want to use the report HCMRPMU01_Q0001 Forecast Utilization for service agents, but you can only see employees in this report. You want to use it to extract information about availability and commitments for service agents.


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Environment

SAP Business ByDesign.

Product

SAP Business ByDesign all versions

Keywords

report, forecasted utilization, HCMRPMU01_Q0001, service agents, commitments , KBA , SRD-HR-ANA , Analytics Content , How To

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