You have configured SAP Contact Center "CCtr" to remove voicemails
This use to work when using a local SMTP server but does not work when SMTP is remote/external
Voicemails are not deleted in scenarios where the e-mail notification is used
SAP Contact Center 7.0
Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, 7.0.1, 7.0.2, 7.0.3, 188.8.131.52, 7.0.4, 184.108.40.206, 7.0.5, 7.0.6, 220.127.116.11, 7.0.7,18.104.22.168,7.0.8,7.0.9,7.0.10,7.0.11, remote SMTP, voicemail, deletion , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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