SAP Knowledge Base Article - Preview

2653785 - Ticket is Created for Obsolete Account

Symptom

You see that a ticket is created even after the account is marked as obsolete.


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Account, Obsolete, Blocked, Ticket, Created After, Master Data, Inconsistent, Follow up , KBA , child ticket , inactive , account , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , How To

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